Telephone Triage Protocols for Nurses, 4ed. [Briggs - LIPPINCOTT Williams and Wilkins]
- ISBN/EAN
- 9781609136468
- Editore
- LIPPINCOTT Williams and Wilkins
- Formato
- Brossura
- Anno
- 2011
- Edizione
- 4
- Pagine
- 640
Disponibile
44,00 €
Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.
This new edition features several new protocols—swine flu (H1N1 virus), bedbug problems, tattoo problems, and emergency contraception—as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Other features include a new reminder about documentation in each protocol, a new anatomic Table of Contents, and expanded home care instructions.
Maggiori Informazioni
| Autore | Briggs Julie K. |
|---|---|
| Editore | LIPPINCOTT Williams and Wilkins |
| Anno | 2011 |
| Tipologia | Libro |
| Lingua | Inglese |
| Indice | Introduction: Practicing Safe Telephone Triage Triage Roles & Responsibilities Training Guidelines Using Protocols Safely Documentation Medical-Legal Safeguards Protocols Abdominal Pain, Adult Abdominal Pain, Child Abdominal Swelling Abrasions Alcohol Problems Allergic Reaction Altered Level of Consciousness Ankle Injury Ankle Problems Anxiety Appetite Loss, Adult Appetite Loss, Child Arm or Hand Problems Asthma Avian Influenza (“Bird Flu”) Exposure Back/Neck Injury Back Pain Bad Breath Bedbug Exposure or Concerns Bed-Wetting Bee Stings Bites, Animal/Human Bites, Insect Bites, Marine Animal Bites, Snake Bites, Tick Black or Bloody Stools Bleeding, Severe Blood/Body Fluid Exposure Bone, Joint, and Tissue Injury Breast-Feeding Problems Breast Problems Breathing Problems Bruising Burns, Chemical Burns, Electrical Burns, Thermal Car Sickness Cast/Splint Problems Chest Pain Chest Trauma Chickenpox Child Abuse Choking Choking Emergency Procedure Circumcision Care Cold Exposure Problems Common Cold Symptoms Confusion Congestion Congestive Heart Failure (CHF) Constipation Contact Lens Problems Contraception, Emergency Cough Croup Crying, Excessive, In Infants Dehydration Depression Diabetes Problems Diaper Rash Diarrhea, Adult Diarrhea, Child Dizziness Domestic Abuse Drowning (Near Drowning) Drug and Alcohol Problems Earache, Drainage Ear Injury, Foreign Body Ear Ringing Electric Injury Extremity Injury Eye Injury Eye Problems Facial Problems Facial Skin Problems Fainting Falls Fatigue Feeding Tube Problems Fever, Adult Fever, Child Finger and Toe Problems Food Allergy Food Poisoning, Suspected Foot Problems Foreign Body, Eye Foreign Body, Inhaled Foreign Body, Nose Foreign Body, Rectum Foreign Body, Skin Foreign Body, Swallowing of Foreign Body, Vagina Frostbite Gas/Belching Gas/Flatulence Genital Lesions Genital Problems, Male Glands, Swollen or Tender Hair Loss Hand/Wrist Problems Hay Fever Problems Headache Head Injury Hearing Loss Heart Rate Problems Heartburn Heat Exposure Problems Hemorrhoids Hepatitis Hiccups Hip Pain/Injury Hives HIV Exposure Hoarseness Hospice Problems Hypertension Hyperventilation Hypotension Immunization Reactions Immunization, Tetanus Impetigo Incontinence, Stool Incontinence, Urine Indigestion Influenza Insomnia Intravenous Therapy Problems Itching Jaundice Jaw Pain Joint Pain/Swelling Knee Pain/Swelling/Injury Laceration Leg Pain/Swelling Lice Menstrual Problems Mouth Problems Mumps Muscle Cramps Nausea/Vomiting, Adult Nausea/Vomiting, Child Neck Pain Neurological Symptoms Newborn Problems Nosebleed Nose Injury Numbness and Tingling Ostomy Problems Overdose Pertussis Piercing Problems Pink Eye Pinworms Poisoning, Suspected Postoperative Problems Postpartum Problems Pregnancy, Cold Symptoms Pregnancy, Fetal Movement Problems Pregnancy, Hypertension Pregnancy, Leaking Vaginal Fluid Pregnancy, Nausea and Vomiting Pregnancy Problems Pregnancy, Suspected Labor Pregnancy, Suspected Labor < 36 Weeks Pregnancy, Urination Problems Pregnancy, Vaginal Bleeding Puncture Wound Rash, Adult Rash, Child Rectal Problems Reye’s Syndrome, Suspected Roseola Rubella (German Measles) Rubeola (Measles) Scabies Scrotal Problems Seizure Seizure, Febrile Severe Acute Respiratory Syndrome (SARS) Sexual Assault Sexually Transmitted Disease (STD) Shock, Suspected Shoulder Pain/Injury Sickle Cell Disease Problems Sinus Problems Skin Lesions; Lumps, Bumps & Sores Sleep Apnea, Adult Sleep Apnea, Infant Sore Throat Speaking Difficulty Spitting Up, Infant Stools, Abnormal Stye Substance Abuse, Use, or Exposure Suicide Attempt, Threat Sunburn Swallowing Difficulty Sweating, Excessive Swelling Swine Flu (H1N1 Virus) Exposure Tattoo Problems Teething Tongue Problems Toothache Tooth Injury Umbilical Cord Care Urinary Catheter/Nephrostomy Tube Problems Urination, Difficult Urination, Excessive Urination, Painful Urine, Abnormal Color Vaginal Bleeding Vaginal Discharge/Pain/Itching Vision Problems Weakness West Nile Virus Wheezing Wound Care: Sutures or Staples Wound Healing and Infection Appendices Appendix A: Abbreviations Appendix B: Sample Telephone Triage Protocol Form Appendix C: Community Resources Telephone List Appendix D: Telephone Triage Quality Improvement Survey Appendix E: Telephone Triage Documentation Form Appendix F: Telephone Triage “Call Back” Log Appendix G: Consulting Nurse Call Tape Review Appendix H: Consulting Nurse Call Documentation Review Appendix I: Telephone Triage Training Outline Appendix J: Guidelines for Scenario Practice Appendix K: Difficult Caller Practice Scenario Appendix L: Mystery Caller Practice Session Appendix M: Communicable Diseases Appendix N: Sexually Transmitted Diseases Appendix O: Typical Immunization Schedule Appendix P: Temperature Conversion Chart Appendix Q: Weight Conversion Chart Appendix R: Acetaminophen Dosage Chart Appendix S: Ibuprofen Dosage Chart Appendix T: Infant Feeding Guide Appendix U: Teaching Self-Assessment Appendix V: Abdominal Pain: Causes and Characteristics Appendix W: Chest Pain: Causes and Characteristics Appendix X: Headache: Causes and Characteristics Appendix Y: Resources Bibliography Quick Reference Protocol Index |
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