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Job Readiness for Health Professionals - SOFT SKILLS STRATEGIES FOR SUCCESS [Job Readiness - Elsevier Science]

ISBN/EAN
9781455726974
Editore
Elsevier Science
Formato
Brossura
Anno
2012
Pagine
256

Disponibile

40,99 €
You might know how to properly bill patients, draw blood, or code in a professional work environment. But are you prepared to get and keep your job? Using an easy-to-read, easy-to-follow format, Job Readiness for Health Professionals, Soft Skills Strategies for Success gives you a leg up in the job market by guiding you through what you need to know to master the essential soft skills needed for every entry-level healthcare job - such as professional habits, attitudes, and personality traits. If you want long-term success as a working professional, than this book is for you! KEY FEATURES Critical thinking exercises woven throughout skills include multidisciplinary scenarios from the field. What If? boxes feature short scenarios for the you to think about how you would handle a situation in the workplace. Case studies use fictional vignettes to illustrate the issues involved with the specific skills. Down a Dark Road vignettes illustrate what can go terribly wrong when a skill is ignored or not mastered. Behavioral objectives provided for mastering each skill. Worktext format with journaling activities give you opportunities for self reflection on your skills progress. Experiential Exercises are actions or experiments that you can perform on your own to gain a deeper appreciation for the skill Cross Currents with Other Skills cross references related skills, pointing out the synergies and connections between them.

Maggiori Informazioni

Autore Elsevier
Editore Elsevier Science
Anno 2012
Tipologia Libro
Lingua Inglese
Indice Unit I: SELF-MANAGEMENT SKILLS 1. Who Are You? Adopting a Positive Attitude: The Desire to be your Best and Do a Great Job Managing your Time and Organizing your Life Achieving Honesty and Integrity Aiming to be Adaptable and Flexible Being Dependable 2. Ready For Work Modeling Business Etiquette Dressing for Success Displaying Good Grooming, Personal Hygiene, and Cleanliness 3. Being the Very Best You Can Be Gaining Energy, Persistence, and Perseverance Vowing to be Drug-Free and Unimpaired Striving for Tolerance Managing Stress Thinking Critically Unit II: INTERPERSONAL SKILLS 4. Being Easy to Deal With Building Trust Showing Empathy, Sensitivity, and Caring 5. Dealing With Others Managing and Resolving Conflict Dealing with Difficult People Valuing Multicultural Competence Answering the Phone and Connecting with Customers Unit III: COMMUNICATION SKILLS 6. How You Present Yourself Speaking Professionally in your Workplace Writing, Grammar, and Spelling 7. Interacting Successfully Listening Actively Communicating with Special Groups of Clients Reading and Speaking Body Language Unit IV: CAREER BUILDING SKILLS 8. Planning for Career Success Setting Goals and Planning Actions Following Rules and Regulations Maintaining Confidentiality and Discretion Keeping Records 9. Enhancing Your Promotability Talking to your Boss, Manager, or Supervisor Taking Accountability Contributing as a Member of the Team Committing to your Profession Unit V: EMOTIONAL SKILLS - MANAGING YOUR EMOTIONS 10. Building Personal Emotional Strengths Building Self Esteem Controlling Anxiety Practicing Patience Strengthening Resilience 11. Managing Your Emotions Separating your Work and Personal Problems Managing Anger and Strong Emotions Exuding Optimism, Enthusiasm, and Positivity Unit VI: GO FORTH AND PROSPER 12. Expect Acceptance Acknowledgements Annotated Bibliography Index
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