Digital transformation and knowledge management

For human beings, knowledge has always been a distinctive trait. The quest for more advanced knowledge has motivated human actions over the course of history. Nowadays, knowledge is at the core of the socio-economic global system, and unexplored areas of socio-economic development have become available. Profit and not-for profit firms, institutions, and organizations in general face unique opportunities and threats related to knowledge management. Digital technologies and digital transformation offer a wide array of opportunities for value creation. At the same time, organizations need to foster newer, faster, and more dynamic ways of mobilizing and managing knowledge. The interplay between human and non-human actors in sharing knowledge requires extraordinary organizational change and renewal. Emerging trends, such as artificial intelligence, collective intelligence, agile methodologies, open innovation, and co-creation enable new business models and managerial paradigms that need to be understood and conceptualized. This book offers an extensive overview of the most recent trends in knowledge management that take into account the interplay between human and non-human actors. It aims at offering an up-to-date conceptualization and guidance for the implementation of knowledge management in an era of unprecedented human/non-human interaction. This book conveys the results of more than a decade of research and applied experience in the field of knowledge management carried out by the author. It is intended not only for students and academics but also for managers and practitioners who are interested in deepening their understanding of knowledge and learning in the contemporary economy.